Skip to content Welcome to Liberty Pizzeria. These Terms & Conditions (“Terms”) apply to your use of the Liberty Pizzeria website, online ordering services, merchandise store, Slice Club rewards program, promotions and other services provided by Liberty Pizzeria (“Liberty Pizzeria,” “we,” “us,” or “our”).
By using our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website or services.
Welcome to Liberty Pizzeria. These Terms & Conditions (“Terms”) apply to your use of the Liberty Pizzeria website, online ordering services, merchandise store, Slice Club rewards program, promotions and other services provided by Liberty Pizzeria (“Liberty Pizzeria,” “we,” “us,” or “our”).
By using our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website or services.
When you place an order through our website or an associated ordering platform:
Menu items, slice availability, preparation methods and service times may vary between Liberty Pizzeria locations.A product or service available at one location may not be available at another location.
We reserve the right to refuse or cancel an order where reasonably necessary, including because of unavailable products, suspected fraud, technical errors or other circumstances affecting our ability to fulfill the order.
Prices are displayed in Canadian dollars unless otherwise stated.
Applicable taxes, delivery charges, service fees or other applicable charges may be added to your order and will be displayed where applicable before you complete your purchase.
Payments may be processed by third-party payment providers. Your use of a third-party payment service may also be subject to that provider’s terms and conditions.
Food is prepared for immediate consumption and should be handled appropriately after pickup or delivery.
Slices and Preparation
The availability and service of pizza slices may vary from location to location.
Slice availability, timing, preparation methods, portioning and how slices are served may differ between Liberty Pizzeria locations. Customers should check with the individual location for current slice availability and service details.
A particular slice, preparation method or service style available at one location is not guaranteed to be available at another location.
Delivery
Liberty Pizzeria does not operate its own fleet of delivery vehicles. Delivery may be provided through third-party delivery companies or other delivery services selected by Liberty Pizzeria.
We reserve the right to determine the delivery method used for an order, including using a third-party delivery service.
Delivery times provided at the time of ordering are estimates only and are not guaranteed. Delivery may be delayed by factors outside our reasonable control, including traffic, weather, road conditions, high order volumes, restaurant preparation times, driver availability, technical issues, accidents or delays caused by third-party delivery providers.
Liberty Pizzeria is not responsible for delays caused by circumstances or service providers outside our reasonable control.
Correct Location
Customers are responsible for selecting the correct Liberty Pizzeria location when placing an order.
Please carefully review the selected location before submitting your order.
If an order is placed for the wrong location and preparation of the food has already begun or the order has been completed, the order cannot be cancelled and the payment will not be refunded.
Liberty Pizzeria is not responsible for orders placed at the wrong location due to customer selection or error.
Customers are also responsible for providing an accurate delivery address and being reasonably available to receive their order.
Third-party delivery services may have their own terms and conditions that apply to their services.
Because food is generally prepared specifically for an order and is perishable, food orders generally cannot be cancelled or returned once preparation has begun.
If there is a problem with your order, including a missing, incorrect or damaged item, please contact Liberty Pizzeria as soon as reasonably possible so we can review the issue and determine an appropriate solution.
Depending on the circumstances, we may offer a replacement, credit or refund.
Orders placed at the wrong Liberty Pizzeria location are subject to the Correct Location policy above.
Catering orders require a minimum of 48 hours’ advance notice.
Catering orders must be confirmed and paid for in advance. Prepayment is required before a catering order is considered confirmed.
Catering orders are not eligible for Slice Club points.
Catering availability may depend on the date, time, location, order size and our ability to accommodate the request.
Customers are responsible for providing accurate event, delivery and contact information when placing a catering order.
For catering inquiries or to discuss a catering order, please contact Liberty Pizzeria directly.
Merchandise purchased through our website is subject to availability.
Hats are final sale and cannot be returned, refunded or exchanged.
Other merchandise may be eligible for an exchange provided that the item:
Merchandise that has been worn, used, damaged or altered may not be eligible for an exchange.
Product descriptions, images, colours and other details are provided for general information and may vary slightly from the actual product.
Liberty Pizzeria offers the Slice Club, a rewards program that uses your phone number to identify your membership and track eligible purchases and points.
Points may be earned on eligible purchases and redeemed for available rewards.
Catering orders are not eligible for Slice Club points.
The Slice Club account is capped at 10,000 points. Once your account reaches 10,000 points, you must redeem points before you can continue earning additional points.
Current rewards may include:
Reward levels, qualifying purchases, exclusions and available rewards may change from time to time.
Points have no cash value and cannot be transferred or exchanged for cash.
We may suspend or terminate a rewards membership where we reasonably believe the program has been misused, abused or used fraudulently.
Promotions, discounts, offers and contests may have additional terms and conditions.
Promotions and offers may vary by Liberty Pizzeria location. A promotion available as a walk-in or in-store offer at one location may not be available at another location.
Some promotions may be available only for online orders, only for walk-in customers, only at specific locations, or through specific ordering platforms.
Customers are responsible for checking the terms, location and ordering method applicable to a promotion before placing an order.
Unless otherwise stated, promotions and offers cannot be combined with other promotions and are subject to availability.
Promotional offers may have specific dates, times, locations, menu items, minimum purchase requirements or other restrictions.
We reserve the right to correct obvious errors and to modify or end a promotion where reasonably necessary.
You agree to use our website lawfully and not to:
Liberty Pizzeria may suspend or restrict access to the website where reasonably necessary to protect our business, customers or systems.
The Liberty Pizzeria name, logo, photographs, graphics, designs, text, menus and other website content are owned by or licensed to Liberty Pizzeria unless otherwise stated.
You may not reproduce, distribute, modify or commercially use our content without our prior written permission.
Our website may connect to third-party services, including online ordering, payment, delivery, analytics, rewards, merchandise and other services.
Third-party services may have their own terms and privacy policies. Liberty Pizzeria is not responsible for services or websites that we do not control.
Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.
We try to keep our website accurate and available, but we do not guarantee that the website will always be uninterrupted, error-free or available.
Menu items, prices, hours, promotions and other information may change from time to time.
These Terms are governed by the laws applicable in Ontario, Canada.
If you have questions about these Terms, an order, a promotion or any of our services, please contact us:
Liberty Pizzeria
Unit 4, 657 Dundas St E
Toronto, ON M5A 2C1
Canada
Phone: (416) 703-7575
Email: info@libertypizzeria.ca
